Associate Members

Applied Innovation provides a suite of compliant solutions for the ARM industry. Hosted in our private cloud, our software solutions have proven to increase the bottom line with improved efficiencies, increased client sales and retention. Easy to use and set up, ClientAccessWeb, PayStream, PayStreamZ, and Papyrus were designed for your continued growth and success.
Fully Integrated, On-Demand Payment Solutions The proven leader in on-demand payment processing, BillingTree simplifies the billing and receivables process. By delivering the most innovative technology and making it as easy and inexpensive as possible to accept payments, BillingTree is revolutionizing the payments landscape. Visit or call 877.4.BILLTREE.
Specializing in providing state-of-the-art customized printing and mailing solutions to the collection industry, incorporating the latest technology with a variety of related services to maximize mail delivery.

Mary Orebaugh McDaniel
Jason Rhodes |
(888) 999-3314 |

Connect International manages near shore call centers strategically located in Nicaragua and Panama. CI is focused on our client’s needs. Our goal is to help you stabilize operational expenses, stay compliant, and improve your bottom line. With over 40 years in the collection industry and started by agency owners, we understand your business and what it takes to be successful. Our specialized services range from Debt Collections to Customer Service.

Kayla Horwat |
847-212-0007 |

For over 30 years, DAKCS Software Systems has been a leader in simplifying the business of accounts receivable and collection management by creating innovative cloud and on-premise software solutions and by leveraging our powerful Beyond ARM and QwikSolve | Enterprise Suite software applications.
800-873-2527 |

EFT Network is a full service payment processing provider, specializing in payment solutions for the collections industry. We can reduce your agencies operating expenses, automate payment processing/posting and integrate to your collections software for faster more efficient – and profitable - collections. Over 2,000 agencies nationwide process payments electronically with EFT Network. Our payment processing solutions – along with EFT Network’s technical expertise - ensure customized, flawless integration with your collection software.

Trista Siltman |
(800) 492-2794 |

Matrix Printing Solutions was founded in 1988 and has become one of the nation’s most experienced processors of collection letters. Our facilities in Texas and New York service over 600 clients. Matrix’s innovative products help client’s breakaway from the everyday collection letter format and start utilizing unique mail pieces to increase cash flow while reducing overall mailing costs. Our portfolio of integrated multi-channel solutions includes print and mail, e-mail and document management.
No one knows alternative credit like we do. MicroBilt offers the most unique suite of collection and recovery solutions for Skip Tracing, Asset Identification, Data Monitoring. Leverage MicroBilt’s skip trace solutions with our Super Phone Search for wireless/landline/VoIP phone numbers, Enhanced People Search for intelligent low-cost skip reports, Trace Detail Report to link relatives and associates, and one of the largest bank transaction databases in the U.S. through SPOT Verified Bank Locator to identify banking relationships, or Bank & Debtor Locator to tap into bank inquiries associated with the consumer. Uncover verified employment through SPOT POE searches sourced from alternative lending applications and other non-traditional reported data.

Mike Garrettson |
(770) 218-4445 |

Founded in 1980, Ontario Systems builds software to recover consumer and business debts in highly regulated industries. We serve innovative leaders by offering the broadest set of integrated products to facilitate tens of millions of contacts daily in a safe, secure, and compliant manner. Featuring cloud-based automation and sophisticated workflow tools, we help clients flexibly manage their complex business with unparalleled speed to market and sophisticated solutions that drive market leading performance and results.
Pathfinder LL&D Insurance Group delivers all the coverage and service you deserve including Errors & Omissions, General Liability, Employment Practices, Directors & Officers, Auto, Health Insurance, and more.
Since 1982, RENKIM Corporation has specialized in the Print and Mail production and delivery of custom critical documents for the Collection, Financial, Healthcare and Automotive Industries. We continuously invest in new technology offerings, while mechanizing our facilities to ensure the highest quality control for data integrity, digital print production and error-free mail deliverability.

Cliff Stephens |
972-539-8398 |

RevSpring was formed by the merger of DANTOM Systems, PSC Info Group and Data Image and BestBill. Its core service offerings include data hygiene and analytics, secure document creation and delivery, multi-channel communications, electronic billing and archival services and online payment tools, all while ensuring compliance with regulatory guidelines.
TCN is an industry leader in call-center technology with offices throughout the United States, Canada, and Europe. Since 1999, TCN has met the global commutation needs of our diverse customers. Utilizing best-practice solutions and 24/7 technical support, TCN empowers clients to drive their targeted communication. TCN's call-center technologies are entirely web-based and available on-demand with unlimited capacity.

Mckay Bird, Marketing Manager |
435-627-2107 |